How to track my order?

Are you looking to find new foreign trade customers but struggling to convert them into orders? If so, this blog is exactly what you need. Here, we’ll share seven powerful strategies to motivate potential customers and encourage them to take action. While it might seem like a daunting task at first, applying these techniques will help you achieve more sales success in no time! Ask the Reason    In foreign trade business, customers not placing orders is a very common problem. However, to solve this kind of problem, you must first know why customers do not order. You can send emails to politely ask the customer’s idea, to understand the details of their concerns, so that you can put forward a targeted program to solve the problem.   It is important to note that you need to ask the customer in a civilized and appropriate manner so that you do not make them feel disturbed. If you communicate in the right way, you will not only help your customers resolve their concerns, but you will also be able to better understand their needs, which will increase the success rate of the transaction.      Example 1:  “Hello, I noticed that you have not responded further to our offer. I wonder if it’s because of the price? We can work together to discuss how we can adjust our options, such as adjusting product specifications or optimizing shipping methods, to help you reduce costs.” Example 2: “Thank you for your interest in our products! To make you feel more comfortable, we can provide samples for you to test. This way, you can visualize the quality of the product and decide whether to […]

When running an independent website, payment collection is a critical issue. Only by successfully receiving payments from customers can transactions be completed and revenue generated. So what payment methods are available to independent websites? And how do payment preferences vary across different markets? Today, let’s dive into a comprehensive analysis! Common Payment Methods for Independent Websites PayPal PayPal is one of the most popular payment platforms in the world, so it’s pretty much essential for anyone selling stuff abroad. It works with loads of the big e-commerce platforms out there, like Shopify, WooCommerce and AliExpress, making things so much easier for merchants. People trust PayPal, so it’ll boost your conversion rates and is super important for transactions on independent websites. It’s also got solid buyer protection policies, which give consumers more peace of mind in case there’s any drama. And for those selling stuff, PayPal’s got your back with seller protection to help you avoid losing out on money to fraudulent transactions. OK, so the transaction fees might be a bit on the steep side, but it’s totally worth it for the convenience and the fact that it can really boost your conversion rates.Just keep an eye on how you handle disputes when you’re using PayPal, and make sure you’re getting the most out of your transactions. Credit Card Payments  Credit cards are a popular choice for cross-border e-commerce transactions, especially with big names like Visa and MasterCard. Their popularity makes them a great option for cross-border sellers looking to connect with international buyers. They’re easy and flexible, and most people like them. This means that merchants can expect to see higher conversion rates. But, as with anything, there are […]

Is Amazon the Only Option? Think Again! When people think of online shopping, Amazon often comes to mind first. But did you know there are plenty of other e-commerce platforms that offer great alternatives—some with lower fees, niche markets, or better seller support? Whether you’re a seller looking for new opportunities or a shopper searching for unique products, exploring different platforms can open up exciting possibilities. Here are 15 e-commerce platforms that are giving Amazon a run for its money! Global E-commerce Platform  eBay Founded in 1995, eBay is one of the world’s earliest e-commerce platforms, headquartered in California, USA. Its core model is C2C and auction mechanism, allowing individuals or small businesses to trade second-hand goods, collectibles, niche goods, etc. through bidding or one-bite price. As of 2025, eBay covers more than 190 countries and regions, and users can conduct transactions through localized sites (e.g., eBay US, UK, etc.). The platform features long-tail goods (rare items, personalized goods) and flexible pricing. Core differences between eBay and Amazon  1. Business models and types of sellers ● eBay: Started as an auction model and later expanded to fixed-price sales, focusing on C2C and small B2C. Sellers are mostly individuals or small and medium-sized merchants, and their products are mainly second-hand, collectibles, and non-standard products. ● Amazon: B2C self-operated (Amazon Retail) and third-party merchants, focusing on standardized products and new products. The proportion of large brand names is higher, and the product categories are concentrated in standardized products such as electronic products, daily necessities and books. 2. Fee structure and logistics ● eBay: Fees include listing fees (product listing fees) and transaction fees (about 10-15% commission), no warehousing fees. No warehousing fees. […]